Book this service and travel to your accommodation in a convenient and stress free way!
Arriving to a new country can be stressful enough and trying to figure out of how a complicated London Tube system works after your journey will simply add to it. We can help! We will arrange a driver to come and pick you up at the airport and take you directly to your accommodation. So book the service, sit back and enjoy the first view of London!
Remember: To those who plan to book a taxi, we strongly suggest you do this in advance rather than at the airport as it will generally be more expensive.
- If you do not have your flight details you will be able to give them to us later
- The driver will arrive an hour after your landing time to give you sufficient time to get through the customs and immigration
- The driver will have a board with your name on it at the airport arrivals
- If you cannot locate the driver, you will be given an emergency number to contact us on
- It is very important that you provide us with your correct flight details as wrong details may result in your driver going at the wrong time
Cancellation and Waiting
- If you wish to cancel the airport transfer service, please notify us at least 72 hours before your flight arrival
- You will need to get a confirmation from us with a cancellation notice for this to be valid
- A refund of all the transfer fees less the £10 administration fee will be refunded
- If your flight is cancelled or delayed it is very important that we are notified as soon as possible
- If wrong flight details were given you may loose your airport transfer fees or have to pay excess waiting time
- Once the driver is dispatched we will be unable to refund the fees as the driver will need to be paid
- Waiting time is chargeable at £20 an hour
Visa and Airport Transfer
- If you are refused entry on a border, no refunds can be issued if the driver has already been dispatched
- If you are from a visa country, you may ask for your driver to get there only after you have cleared the immigration and customs
- Please note that you may have to wait for a while for the driver to get to the airport